The Record - for physicians and other health care providers to share with their office staffs
January 2013

Submit pharmacy prior authorization requests online

2 types of drug prior authorizations

This article outlines the online process available for prior authorizations of self-administered drugs covered under Blues pharmacy benefits. This differs from the prior authorizations described in "Additional practitioner-administered specialty drugs to require prior authorization", because those drugs are covered under Blues medical benefits. They are administered by a health care practitioner.

As part of our efforts to make the drug prior authorization process more efficient, we’re asking prescribers to use our Web-based system when prescribing drugs for commercial members. You can identify commercial members by one of the following Rx group codes on their ID cards: BCBSMAN or BCBSMRX1.

Follow these easy steps:

  1. Log in to web-DENIS through the Provider section of bcbsm.com.
  2. Click on Medication Prior Authorization.
  3. Enter the drug requested in Drug Search Form.
  4. Click on the drug name.
  5. Enter patient and physician information.
  6. Answer a few questions related to the drug selected.
  7. Click on Submit. (Once submitted, you will receive a tracking number for future reference).

Your request will be placed in the queue for review by a member of the clinical staff. You can go online and check the status of a request at any time.

Offices that don’t support online options can fax prior authorization requests to 1-866-601-4425 or call 1-800-437-3803.

Lists showing drugs included in our pharmacy programs can be found on our Web-based prior authorization system or at bcbsm.com/rxinfo, under Prior Authorization / Step Therapy and New Pharmacy Programs.

For more information on using our Web-based system, see the June 2012 Record.

Note: At this time, the online prior authorization system cannot be used when prescribing drugs for Federal Employee Program® members. Call the CVS Caremark Pharmacy Program at 1-800-624-5060 for information on how to handle drug prior authorization for FEP members.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2012 American Medical Association. All rights reserved.