Let's build the right combination of care management and customer service solutions for your organization's specific needs.
Coordinated Care Core—a solution for all employers
Comprehensive support across medical, behavioral, pharmaceutical and social needs included with every plan.
Coordinated Care Enhanced – a solution for 300+ enrolled contracts
More robust care management and deeper engagement for a greater number of employees.
Coordinated Care Advocate—a solution for 300+ enrolled contracts
Access to Care Advocates to assist your employees with clinical needs and questions.
Coordinated Care Advocate Plus—a solution for 1000+ enrolled contracts
The next generation of customer service. Advocate Plus provides a high-touch, simple and personalized benefits experience.
Blue Cross Coordinated Care is powered by advanced technology to deliver your employees a streamlined, personalized experience.
Member Snapshot
The Member Snapshot provides Blue Cross with a comprehensive, personalized view of each member using a cloud-based data and informatics infrastructure.
Advanced Analytics
Advanced analytics generate proactive recommendations based on care gaps and other advocacy and health care journeys.
BCBSM Coordinated Care App
Offers personalized recommendations, simple connections to care teams and curated health and benefit content to support your employees’ needs.
Integrated Suite of Digital Tools
Our integrated suite of digital tools, through a Blue Cross member account at bcbsm.com and the Blue Cross mobile app, allow users to search for health care providers, review their benefits, estimate costs and research sites of care.