It’s a plan that gives you and your family the quality health care you expect from Blue Care Network with convenient access where and when you need it, and low (or no) copayments for virtual primary care.

  • Enjoy comprehensive virtual primary, urgent and behavioral health care through the Doctor On Demand® app.
  • Choose a board-certified Doctor On Demand virtual primary care provider that fits your needs and preferences.
  • Get coordinated care from your virtual primary care provider for referrals to BCN-participating specialists.
  • Get support for managing chronic conditions, such as diabetes or asthma.
  • Capture key vitals during virtual PCP visits with the included Primary Care Kit.
  • Access the Doctor On Demand care team by video, voice or message and your electronic medical record 24/7.

Doctor On Demand by Included Health is provided by Included Health, Inc., which is an independent company contracted by Blue Care Network to provide acute care, behavioral health care services and primary care services to BCN members.

Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association.