We know your employee health care benefits are important to you. That’s why we want to be sure you saw the recent letter or email from Blue Cross Blue Shield of Michigan and Blue Care Network about improvements to our prescription drug plan that you’ll see starting Jan. 1, 2022.
New member ID card
You’ll receive a new member ID card before the end of the year.
This card will include new information needed to use your coverage at the pharmacy starting Jan. 1.
You should continue to use your current member ID card at your pharmacy and your health care providers’ offices through Dec. 31.
You need to use your new card starting Jan. 1 for your prescription medicine to be paid for correctly.
New home delivery pharmacy
OptumRx will be the new Blue Cross and BCN home delivery pharmacy starting Jan. 1.
If you currently receive any of your medicine through the Express Scripts home delivery pharmacy, most prescriptions with refills remaining will automatically transfer to OptumRx.
OptumRx will begin reaching out to you soon with details through letters and phone calls.
Updated online member account pharmacy pages
You’ll notice an updated pharmacy section in your online member account at bcbsm.com and the mobile app starting Jan. 1.
These pages will continue to show information about your medications, out-of-pocket costs, home delivery orders and pharmacy benefits.
Blue Cross and BCN will send emails that will share details and explain where to find some of the site’s most-used features.
You can find your digital member ID card and information about your plan in your online account at bcbsm.com or the mobile app.
If you have any questions, please call the number on the back of your member ID card.