Blue Cross | Blue Shield | Blue Care Network of Michigan
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News about the coronavirus is changing all the time. But our commitment to your health remains constant. That’s why your medical coverage comes with Blue Cross Online VisitsSM. You can feel comfortable seeing a doctor without needing to leave your home.

Public health officials say social distancing is key, which makes telehealth an important tool to stem the virus' spread.

With Blue Cross Online Visits
, you can see U.S. board-certified doctors or nurse practitioners who have backgrounds in emergency care, family medicine, pediatrics and other specialties. If necessary, prescriptions can be sent to a pharmacy near you.

An online medical or behavioral health therapy visit is available using your smartphone, tablet or computer. Normal copayments and cost sharing will apply.
  • All you need to do is enter your enrollee ID and choose your insurance provider when setting up your account.
  • Ideal for situations dealing with COVID-19. The Blue Cross Online Visits doctors and their teams are trained in COVID-19 protocol. They’ll be able to evaluate you, answer your questions and recommend next steps. 
  • Quick – visits usually take less than 10 minutes. Also, these teams are prepared to deal with high demand due to COVID-19, keeping wait times as short as possible. 
  • Available 24/7 from anywhere in the U.S.
Get started now
Download the online visits app, BCBSM Online VisitsSM, visit or call 1-844-606-1608.

Don't forget! You can also call our 24-hour nurse line to talk to a registered nurse free for health care advice or information about health concerns.
PPO members call 800-775-BLUE
HMO members call 855-624-5214