Get medical care anytime, anywhere when you need it.
Sometimes you need minor medical care and your primary care provider isn’t available. With your Blue Cross health care plan, you can get the care you need, when you need it – virtually or in person.
When it’s not an emergency, you have choices for care that’s always there:
Primary care provider
Call your primary care provider first when you’re not feeling well. He or she knows you best and understands your health history. Many primary care offices offer virtual care, same‑day appointments, extended hours and other services. Always start here when you need care.
24-Hour Nurse Line
Talk to a registered nurse by phone at no cost, anytime day or night, when you have questions about an illness or injury, need direction on next steps or just need peace of mind.
Blue Cross Online Visits℠
Connect online 24/7 with a U.S. board‑certified doctor or nurse practitioner from your smartphone, tablet or computer. It’s also easy to find medical providers for children, and behavioral health is available by appointment. Prescriptions, when necessary, can be sent to a pharmacy you prefer.
Get in‑person care after hours or on weekends, without an appointment. Retail health clinics and urgent care centers are conveniently located near your home, work or school. Retail health clinics are often located in pharmacies. Urgent care centers may offer labs and X‑rays.
Behavioral and mental health care are important. With your Blue Cross health care plan, you also have choices for behavioral and mental health care.
Blue Cross Blue Shield of Michigan and Blue Care Network
Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association.
This information isn’t intended to be medical advice. In an emergency, call 911 or go to an emergency room near you.