Blue Care Network Best Practices Library

Blue Care Network is proud to celebrate provider practices that meet high standards for patient care. The practices featured in BCN Provider News from 2011 to 2014 are reprinted below by topic. The practices were selected because they meet one or more of the following criteria:

  • These providers have exemplary outcomes in one or more of the Healthcare Effectiveness Data and Information Set® measures or Centers for Medicare and Medicaid star ratings that are used to rate our network for quality and effectiveness of care. 
  • These providers have implemented innovative methods for patient care in specific HEDIS measures or CMS star ratings. 
  • These providers have significantly improved their patient care in areas measured by HEDIS or CMS.
  • These providers received high ratings in the Consumer Assessment of Healthcare Providers and Systems® survey.


BCN commends its provider partners for doing their diligence in providing high-quality care to BCN members.

Babar Ahmad, M.D. and patient Heriberta Benavides

Antidepressant medication management

Patient education and follow-up yields successful medication compliance for patients with depression

Babar Ahmad, M.D., Lansing
November–December 2011

Dr. Carmen Green-Lee and Lilliana Kraepel

Asthma medication compliance

Education and tracking ER use helps patients comply with asthma medications

Carmen Green-Lee, M.D., Ann Arbor
November–December 2013

Lynn Gessner, and her patient, Dalton Kanvera

Attention deficit hyperactivity disorder

Follow-up visits critical for patients with attention deficit hyperactivity disorder

Lynn Gessner, M.D., Brighton
July–August 2012

Dr. Bruins and nurse practitioner Karen Revitte

Breast cancer screening

Patient phone calls and staff involvement help keep mammogram rates high

George Bruins, M.D., Kentwood
March–April 2013

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Childhood immunizations

Making sure children are immunized is a priority at Wyoming practice

Tiffany Letts, M.D., Wyoming
January-February 2014

Dr. Lacy examines 3 ½-year-old Maverik Bazzy

Canton physician increases immunization rates by counseling patients

Sarah Lacy, M.D., Canton
March–April 2013

Dr. Heck speaks with a patient during an exam.

Chlamydia screening

Milan Family Medicine makes chlamydia testing an office routine

Maria Heck, D.O., Milan
March–April 2012

Douglas Hames, M.D.

Diabetes care

Patient follow-up and education are critical for diabetes care in Eastpointe practice

Douglas Hames, M.D., Eastpointe
May–June 2013

Peter Paul, M.D.

Ann Arbor practice keeps diabetics motivated

Peter Paul, M.D., Ann Arbor
July–August 2012

Cecilia Ebert discusses a patient with Dr. Norine Tracy.

Fowlerville Medical Center focuses on diabetic patients

Cecilia Ebert, R.N., Fowlerville
May–June 2011

Perry Olsen and Lisa Rudd, patient

Detroit practice makes diabetic screening a priority

Perry Olson, Detroit
May–June 2011

Dr. Haber

Flu immunizations

Solo practitioner makes flu immunizations a priority for his patients

Corey Haber, D.O., Auburn Hills
September–October 2012

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Follow-up after hospitalization for mental illness

Family-centered focus and coordinated mental health care can help reduce hospital readmissions

Kristin Mecklenburg, MA, LLP, Director of Clinical Services
Forest View Hospital, Grand Rapids
November-December 2012

Dr. Geimer talks to patient Michelle Baumeister

Glaucoma screening

Riverbend Healthcare tracks glaucoma screenings

Sharon Geimer, M.D., Sterling Heights
May–June 2012

R. David Brooks, D.O. and Cheryl Lutz

High blood pressure

Ypsilanti doctor shares his treatment strategy for high blood pressure patients

R. David Brooks, D.O., Ypsilanti
July–August 2011

Kenneth Bollin, M.D. and Mark Paschall, M.D.

Imaging studies for low back pain

Appropriate use of imaging studies avoids aggressive treatment

Kenneth Bollin, M.D., St. Clair Shores
November–December 2011

Dr. Thorrez examines Michelle Herrera-Gomez

Lead screening

Thorrez Medical Practice makes lead screening a priority

David Thorrez, M.D., Ypsilanti
March–April 2011

Go to the full article on osteoporosis.

Osteoporosis

Emphasizing prevention is key to treating osteoporosis

Karen Walker, M.D., Ypsilanti
September–October 2011

 

Dr. Karl J. Edelmann

Persistent medications

Ann Arbor practice monitors persistent medications in the best interest of the patient

Karl J. Edelmann, M.D., Ann Arbor
September–October 2012

Kathleen Howard, M.D., examines Kylee Brower

Pharyngitis

Ann Arbor pediatrician makes strep testing part of practice's culture

Andrew Seiler, M.D., Ann Arbor
January–February 2013

Martha Walsh, M.D.

Prenatal and postpartum care

Communication and patient relationships are integral to increasing postpartum visits

Martha Walsh, M.D., Brighton
May–June 2013

 

Dr. Habicht and Mike Stiffler, medical assistant

Smoking cessation 

Macomb physician helps patients quit smoking using a patient-centered approach

John Habicht, M.D., Macomb Township
September–October 2013

Dr. Gary Lynd

Spirometry testing

Jackson doctor uses spirometry testing to motivate smokers to quit

Gary Lynd, D.O., Jackson
July–August 2013

Dr. Leib with the practice's office receptionists Christy Bannasch (left) and Angela McGee.

Waterford practice uses spirometry to diagnose COPD and asthma

Joel Leib, D.O., Waterford
May–June 2012

Go to the full article on appropriate treatment for children with upper respiratory infection.

Upper respiratory infection

Lansing Pediatrics treats cold symptoms, educates parents to minimize antibiotic use

Laurie Hult, M.D., Lansing
January–February 2012

Go to the full article on well-child care.

Well-child care

Edgewood Pediatrics' commitment to well-child care and immunizations is a team effort

Brian Gendelman, M.D., Commerce Township
March–April 2011

Blue Care Network has identified several quality focus areas for 2014. If you want us to consider your practice or if you would like to nominate a provider who has had success improving patient care in one of the following areas, send an email to bcnprovidernews@bcbsm.com. The following are topics we plan to cover:

  • Adult BMI counseling
  • Children BMI, nutrition and physical activity counseling
  • Diabetic eye exams
  • Cholesterol monitoring for cardiovascular disease 
  • Spirometry testing for diagnosing COPD 
  • Pharmacotherapy for treating COPD 


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