Popular Help Topics
Looking for help with your online account? Want to know how to enroll as one of our network providers? You've come to the right place.
We value our providers who work hard every day to deliver quality and affordable health care to our Michigan communities. In an effort to make doing business with us easier, we've built this Help Center with you in mind.
We answer your questions from navigating web-DENIS and SecureXChange to provider enrollment and much more through our Health e-Blue℠ tool.
If you have any questions about what you see here, please let us know right away.
Frequently Asked Questions
- web-DENIS FAQ
Get answers to frequently asked questions about web-DENIS. - Provider Enrollment and Change Self-Service for professional groups and allied providers
Find out about provider enrollment, self-service, training tools and more. - How to sign up for Provider Secured Services
Get the information you need to log in to Provider Secured Services.
Plan Documents and Forms
- Pharmacy Services
Formularies, drug reports, specialty programs and other plan documents and forms for our pharmacy services. - Supply Forms
Learn how to order general administrative materials if you're a Blue Care Network, Blue Cross Blue Shield of Michigan, dental, or vision and hearing provider. - Referrals
Get access to out of network referral forms and learn how to submit referrals electronically.



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