Provider Automated Response System (PARS)

Benefits and eligibility

Our Provider Automated Response System is our interactive telephone system. It gives you information about patient eligibility, benefits, copays and deductibles, and benefit year for Blue Cross Blue Shield of Michigan and Blue Care Network products.

Hours of operation:

Monday through Saturday, 7 a.m. to midnight
Sunday: 7 a.m. to 8 p.m.

Hospitals and facilities

1-800-249-5103

Federal Employee Program

1-800-840-4505

MDs, DOs, DPMs, PhDs, Chiropractors, DME, suppliers and labs

1-800-344-8525

Vision and hearing

1-800-482-4047

Note: Dentists don't have access to PARS. Please call 1-888-826-8152 with patient inquiries if you're a dentist.