As of July 14, 2017, all vision and hearing providers will now need to contact PARS (Provider Automated Response System) to obtain claims information. The hours that a provider will be able to transfer to a provider servicing representative are unchanged, however PARS can provide claims status and eligibility and benefits information 24 hours a day, seven days a week.

Call us
Area code
Phone number
Hours
248, 313, 517, 586, 734, 810,
947, 989 or outside Michigan
1-800-482-4047 8:30 a.m. to 5 p.m.
231, 269, 616, 989
(Alcona, Alpena, Crawford, Iosco,
Montcalm, Montmorency, Ogemaw,
Oscoda, Otsego, Presque Isle
and Roscommon counties)
1-800-482-4047 8:30 a.m. to noon
1 p.m. to 5 p.m.
906 1-800-482-4047 8:30 a.m. to noon
1:05 p.m. to 5 p.m.

 

Write to us
Area code Address
248, 313, 517, 586, 734, 810,
947, 989 or outside Michigan
Blue Cross Blue Shield of Michigan
P.O. Box 2227
Detroit, MI 48231-2227
231, 269, 616 Blue Cross Blue Shield of Michigan
P.O. Box 230589
Grand Rapids, MI 49523-0589
906 Blue Cross Blue Shield of Michigan
Provider Inquiry
415 S. McClellan Ave.
Marquette, MI 49855

TTY users

To reach any number listed here, start by dialing 711.