Pharmacy Services — BCBSM/BCN

Pharmacy Services Clinical Help Desk

For BCBSM please call 1-800-437-3803, option 1 and select from the following options:

1. Prior authorizations
2. Eligibility and benefits
3. Pharmacy claims processing
4. Medicare D grievance and appeals

For BCN please call 1-800-437-3803, option 2 and select from the following options:

1. Prior authorizations
2. Pharmacy claims processing
3. Customer service

For questions or issues regarding the Maximum Allowable Cost program, call the Pharmacy Services Clinical Help Desk or e-mail MACAdmin@bcbsm.com