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• NEWS
• BENEFIT SUPPORT
• HEALTH CARE TOOLS
• WELLNESS
• SAFETY
• TRAINING
• LOCATIONS
• SENIORS

TRAINING/SEMINARS

• Training Programs
  The National Retiree Servicing Department has the responsibility for developing and conducting training programs for current and new UAW benefit counselors who have volunteered to answer and coordinate benefit and claim issues for their council UAW members who use the council drop-in centers. The counselors are provided education materials such as benefit and service manuals and have direct access to the Blue Cross Blue Shield benefits service center through a special hot line phone number.
• Annual Seminars are scheduled and conducted in various locations throughout the U.S. for those UAW/Auto members who do not have access to a council located in their state. The seminars provide these members with the opportunity to receive detailed information regarding a whole host of negotiated benefits such as healthcare benefits and services.
• Training Manual updates
• National Retiree Servicing Department Council Visits (schedule)
  The National Retiree Servicing Department has a number of field representatives who are experienced and knowledgeable about UAW/Auto benefits and procedures and attend UAW Council meetings throughout the U.S. on a regular monthly basis. Their responsibilities include presenting and explaining specific details regarding negotiated health care benefits; health education issues and responding and coordinating the resolution of claim inquiries for denied services.
• Talking Points — Talking Points are the topics discussed by National Retiree Service Representatives at UAW Retiree Council Meetings. The information shared with the retirees is provided to help clarify benefit related questions regarding program benefits. The NRS Representative will discuss the topics in detail at the Council meetings.
  
  

  Download Talking Points (PDF):

  • For clarification regarding the Deductible and Co-insurance (February 2010)
  • A Closer Look at: The UAW Retiree Medical Benefits Trust (URMBT) Program (January 2010)
  • A Closer Look at: Physical, Occupational and Speech Therapy (November 2009)
  • A Closer Look at: Cardiac Rehabilitation (October 2009)
  • A Closer Look at: PET Scans (September 2009)
  • 2009 General Motors and Chrysler Contract Modification Changes (August 2009)
  • General Motors Bankruptcy (July 2009)