OneBlueSM

FAQs

Can I customize OneBlue benefits?

No. OneBlue plans cannot be changed.

back to top

When are my payments due?

Your payments will be due the first day of each coverage month. For example, if you were effective as of the 15th of the month, then your payment is due by the 15th of that coverage month. If you were effective on the 1st of the month, then your payment is due by the 1st of that coverage month.

back to top

Do I have to choose a primary care physician in my geographic region?

No. You can select any primary care physician in the BCN network.

back to top

What is a pre-existing condition?

A pre-existing condition is any condition for which medical advice, diagnosis, care or treatment was recommended or received during the six months before your effective date of coverage.

back to top

Why is there a difference in premiums for men and women?

In general, women have higher medical claims than men. Rates are based on claims experience and State of Michigan Office of Financial and Insurance Regulation mandates.

back to top

How do I notify Blue Care Network that I no longer want to participate in OneBlue?

Send a letter to us at least 30 days before you want your coverage to end. Be sure to include the date of termination and your signature. Mail it to:

Member Inquiry
Blue Care Network
P.O. Box 68767
Grand Rapids, MI 49516-8767

back to top