Can I customize OneBlue benefits?

No. OneBlue plans cannot be changed.

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When are my payments due?

Your payments will be due the first day of each coverage month. For example, if you were effective as of the 15th of the month, then your payment is due by the 15th of that coverage month. If you were effective on the 1st of the month, then your payment is due by the 1st of that coverage month.

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Do I have to choose a primary care physician in my geographic region?

No. You can select any primary care physician in the BCN network.

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What is a pre-existing condition?

A pre-existing condition is any condition for which medical advice, diagnosis, care or treatment was recommended or received during the six months before your effective date of coverage.

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Why is there a difference in premiums for men and women?

In general, women have higher medical claims than men. Rates are based on claims experience and State of Michigan Office of Financial and Insurance Regulation mandates.

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How do I notify Blue Care Network that I no longer want to participate in OneBlue?

Send a letter to us at least 30 days before you want your coverage to end. Be sure to include the date of termination and your signature. Mail it to:

Member Inquiry
Blue Care Network
P.O. Box 68767
Grand Rapids, MI 49516-8767

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