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Automatic Payment Plan FAQ
- How do I know if I am an individual or direct billed member and qualify for this program?
- How do I enroll in the Automatic Payment Plan?
- Will I continue to receive a bill indicating the amount due?
- Is there a charge for this service?
- Can I have my payments withdrawn from my savings account?
- What happens if I need to change my banking information?
- What if I have a question about my bill?
- What if the money is not available in my account when BCBSM applies the payment? Will I be notified? How?
- What if the amount of my bill changes due to coverage changes?
- How do I cancel this service?
- How will my automatic payment be billed?
- What is the ABA/routing number required on the enrollment form?
How do I know if I am an individual or direct billed member and qualify for this program?
Your Blue Cross Blue Shield of Michigan group number must start with a "9." Your group number can be found on the front of your BCBSM identification card.
How do I enroll in the Automatic Payment Plan?
To participate, complete the Automatic Payment Enrollment Form (PDF) and mail it to us per the instructions on the form. If you prefer, you can fax your completed enrollment form to us at 313-983-2605.
Allow three to four weeks for your automatic payment to become effective. Continue to pay as you normally would until your next bill reflects "Automatic Payment — Do Not Pay."
Will I continue to receive a bill indicating the amount due?
BCBSM will still send you a billing statement. The amount of the bill and the due date is indicated on the statement so you can record the transaction in your records.
Is there a charge for this service?
No. BCBSM offers customers this service free of charge. Most financial institutions do not charge for this service either. Please contact your financial institution to be sure.
Can I have my payments withdrawn from my savings account?
Yes; however, some savings and money market accounts have withdrawal limits. Consider these limits when enrolling, and consult with your financial institution for more information regarding specific amounts.
What happens if I need to change my banking information?
If you change your checking or savings account, you'll need to submit a new enrollment form. Again, allow three to four weeks for processing the change.
What if I have a question about my bill?
Please call the customer service number on your bill.
What if the money is not available in my account when BCBSM applies the payment? Will I be notified? How?
BCBSM will mail you a letter and give you an opportunity to send a payment to continue your coverage. We must then receive your money order, cashier's check or certified check within 10 days.
What if the amount of my bill changes due to coverage changes?
If you request a coverage change that results in additional monies due, you will receive a letter requesting a check or money order for the amount due. This will not be a part of your automatic payment process.
How do I cancel this service?
To cancel this service, simply notify us in writing at:
Blue Cross Blue Shield of Michigan
P.O. Box 2467
Detroit, MI 48231-2467
You can also fax your cancellation notice to 313-225-8986.
How will my automatic payment be billed?
Once you enroll in the automatic payment plan, you will receive your monthly bills for the amount of your monthly premium starting on May 1, 2008.
What is the ABA/routing number required on the enrollment form?
The nine-digit ABA/routing number identifies individual financial institutions, and is found at the bottom-left corner of your checks. It identifies the bank and location to which the transaction must be sent to withdraw payments, and enables payments to flow through the federal banking system automatically.
