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Blue Cross Blue Shield of Michigan and Blue Care Network have your Medicare answers.

Attend a free product seminar to learn about Medicare and the Blues plan options available to you.

Online Product Seminars

Use your telephone and computer with Internet access to join a free seminar from the comfort of your own home.

Important information about attending online Web Seminars

If you have never used WebEx before, you'll want to join the meeting about five minutes early as your computer may prompt you to download free software that enables you to view the meeting materials.

When accessing the webinar you will be prompted to give an email address. This is optional. You don't have to provide your own email address; you can simply enter medicarewebinar@bcbsm.com.

If you would like more information, email us at medicarewebinar@bcbsm.com.

Attend a seminar in two easy steps:

Step 1: Go to www.webex.com, select Attend a Meeting and enter meeting number and password below.

Step 2: The seminar site will direct you to call 1-800-462-5837 and enter participant code 654604.

You will see our presentation on the Webinar. If you'd like you can download a copy of the presentation handouts (Coming soon)

Date Time Location/Address Plans to be discussed
May 7, 2013 9 a.m. Use your phone and computer with Internet access to join from home.

  1. Go to www.webex.com, select "Attend a Meeting."
  2. Enter meeting number 731 451 294 and Password "meeting".
  3. The site will direct you to call 1-800-462-5837 and enter participant code 678019.
When accessing the webinar, you will be prompted to give an email address. This is optional. You can simply enter medicarewebinar@bcbsm.com.		 PPO, HMO, PDP, Medigap
May 9, 2013 1 p.m. Use your phone and computer with Internet access to join from home.

  1. Go to www.webex.com, select "Attend a Meeting."
  2. Enter meeting number 732 959 569 and Password "meeting".
  3. The site will direct you to call 1-800-462-5837 and enter participant code 678019.
When accessing the webinar, you will be prompted to give an email address. This is optional. You can simply enter medicarewebinar@bcbsm.com.		 PPO, HMO, PDP, Medigap
May 11, 2013 9 a.m. Use your phone and computer with Internet access to join from home.

  1. Go to www.webex.com, select "Attend a Meeting."
  2. Enter meeting number 731 105 686 and Password "meeting".
  3. The site will direct you to call 1-800-462-5837 and enter participant code 678019.
When accessing the webinar, you will be prompted to give an email address. This is optional. You can simply enter medicarewebinar@bcbsm.com.		 PPO, HMO, PDP, Medigap
May 13, 2013 9 a.m. Use your phone and computer with Internet access to join from home.

  1. Go to www.webex.com, select "Attend a Meeting."
  2. Enter meeting number 737 613 014 and Password "meeting".
  3. The site will direct you to call 1-800-462-5837 and enter participant code 678019.
When accessing the webinar, you will be prompted to give an email address. This is optional. You can simply enter medicarewebinar@bcbsm.com.		 PPO, HMO, PDP, Medigap
May 16, 2013 1 p.m. Use your phone and computer with Internet access to join from home.

  1. Go to www.webex.com, select "Attend a Meeting."
  2. Enter meeting number 738 582 328 and Password "meeting".
  3. The site will direct you to call 1-800-462-5837 and enter participant code 678019.
When accessing the webinar, you will be prompted to give an email address. This is optional. You can simply enter medicarewebinar@bcbsm.com.		 PPO, HMO, PDP, Medigap
May 20, 2013 9 a.m. Use your phone and computer with Internet access to join from home.

  1. Go to www.webex.com, select "Attend a Meeting."
  2. Enter meeting number 731 171 393 and Password "meeting".
  3. The site will direct you to call 1-800-462-5837 and enter participant code 678019.
When accessing the webinar, you will be prompted to give an email address. This is optional. You can simply enter medicarewebinar@bcbsm.com.		 PPO, HMO, PDP, Medigap
May 22, 2013 6 p.m. Use your phone and computer with Internet access to join from home.

  1. Go to www.webex.com, select "Attend a Meeting."
  2. Enter meeting number 732 671 672 and Password "meeting".
  3. The site will direct you to call 1-800-462-5837 and enter participant code 678019.
When accessing the webinar, you will be prompted to give an email address. This is optional. You can simply enter medicarewebinar@bcbsm.com.		 PPO, HMO, PDP, Medigap
May 23, 2013 1 p.m. Use your phone and computer with Internet access to join from home.

  1. Go to www.webex.com, select "Attend a Meeting."
  2. Enter meeting number 732 455 409 and Password "meeting".
  3. The site will direct you to call 1-800-462-5837 and enter participant code 678019.
When accessing the webinar, you will be prompted to give an email address. This is optional. You can simply enter medicarewebinar@bcbsm.com.		 PPO, HMO, PDP, Medigap
May 29, 2013 9 a.m. Use your phone and computer with Internet access to join from home.

  1. Go to www.webex.com, select "Attend a Meeting."
  2. Enter meeting number 732 570 821 and Password "meeting".
  3. The site will direct you to call 1-800-462-5837 and enter participant code 678019.
When accessing the webinar, you will be prompted to give an email address. This is optional. You can simply enter medicarewebinar@bcbsm.com.		 PPO, HMO, PDP, Medigap
May 30, 2013 1 p.m. Use your phone and computer with Internet access to join from home.

  1. Go to www.webex.com, select "Attend a Meeting."
  2. Enter meeting number 738 275 283 and Password "meeting".
  3. The site will direct you to call 1-800-462-5837 and enter participant code 678019.
When accessing the webinar, you will be prompted to give an email address. This is optional. You can simply enter medicarewebinar@bcbsm.com.		 PPO, HMO, PDP, Medigap

Live Product Seminars

There are currently no live Product Seminars available. Please check back for future listings. Of course, you’re welcome to check the dates and times and join one of our convenient Online Product Seminars

Registration is required, so call today to reserve your spot.

Call 1-877-469-2583 between 8 a.m. and 9 p.m. Eastern time, Monday through Friday, Feb. 15 through Sept. 30; 8 a.m. to 9 p.m. Eastern time, seven days a week, Oct. 1 through Feb. 14. TTY users call 711.

For accommodation of persons with special needs at sales meetings, call 1-877-469-2583 between 8 a.m. and 9 p.m. seven days a week. TTY users call 711.

A sales representative will be present with information and applications. The person may be compensated based on your enrollment in a plan. You are not obligated to enroll.

Members Services locations

You can meet with an independent Blues agent authorized to sell Medicare Advantage plans by visiting one of our Member Services locations from 9 a.m. to 5 p.m. Eastern time, Monday through Friday. (Grand Rapids and Holland are closed for lunch between 12:30 and 1:45 p.m. Feb. 15 through Sept. 30; open all day Oct. 1 through Feb. 14.)

H9572 S5584_W_Apr13BCBSMAdvWeb CMS Approved 04292013

Important information about these plans

Medicare Plus Blue PPOSM, BCN Advantage HMO-POSSM and BCN Advantage HMO FocusSM are health plans with Medicare contracts. Prescription Blue PDPSM is a stand-alone prescription drug plan with a Medicare contract.

Medicare Plus Blue PPO

Medicare Plus Blue PPO is available to all Medicare beneficiaries who are Michigan residents and are entitled to receive services under Medicare Part A and enrolled in Part B.

With the exception of emergency or urgent care, it will cost more to get care from non-plan or non-preferred providers. Your responsibility will be greater out-of-network when the out-of-network coinsurance is based on the Medicare-allowed amount and the contracted amount is lower. You may receive services from any provider who accepts Original Medicare. Your out-of-pocket costs will be lower if you choose a network provider. To find a network provider, visit www.bcbsm.com/medicare/provdirectory.shtml.

Prescription Blue PDP

Prescription Blue PDP is available to all Medicare beneficiaries who are Michigan residents entitled to receive services under Medicare Part A and/or enrolled in Part B.

Medicare Plus Blue PPO and Prescription Blue PDP

Premiums vary by county. You must continue to pay your Medicare Part B premium.

Limitations, copayments and restrictions may apply.

Our network includes approximately 2,300 Michigan retail pharmacies, of which an estimated 86 percent are network pharmacies. Nationwide, most chain pharmacies are in our network, as well as long-term care and home infusion pharmacies and Indian/Tribal/Urban (Indian Health Service) pharmacies.

In general, benefits are only available at contracted network pharmacies. Plan drugs may be covered in special circumstances; for instance, illness while traveling outside of the plan's service area where there is no network pharmacy. You may have to pay more than your normal cost-sharing amount if you get your drugs at an out-of-network pharmacy. Quantity limitation and restrictions may apply. In addition, you will likely have to pay the pharmacy's full charge for the drug and submit documentation to receive reimbursement from Blue Cross Blue Shield of Michigan. For additional information on network pharmacies, please call Member Services at 1-877-241-2583, 8 a.m. to 8 p.m. Eastern time, Monday through Friday, with weekend hours Oct. 1 through Feb. 14. TTY users call 711. Certain services available 24/7 through our automated telephone response system. TTY users call 711. You may also write to: Blue Cross Blue Shield of Michigan, 600 E. Lafayette Blvd., Mail Code X510, Detroit, MI 48226.

If you decide to have your plan premium withheld from your Social Security check or deducted from your checking or savings account, it may take up to three months for the automatic deduction to begin. If your premium amount is currently withheld from your Social Security check or deducted from your checking or savings account and you wish to receive a monthly bill instead, the change may also take up to three months to become effective. During this time, you will be responsible for paying your premium.

The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Benefits, formulary, pharmacy network, premium and or copayments/coinsurance may change on Jan. 1 of each year.

Medicare beneficiaries may enroll in Medicare Plus Blue PPO, BCN Advantage HMO-POS, BCN Advantage HMO or Prescription Blue PDP through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov. BCBSM does not control Medicare's website and is not responsible for its content.

For more information, please contact Blue Cross Blue Shield of Michigan at 1-877-469-2583. TTY users call 711. Hours are: 8 a.m. to 8 p.m. Eastern time, Monday through Friday, with weekend hours Oct. 1 through Feb. 14. TTY users call 711. Certain services available 24/7 through our automated telephone response system.

You may only enroll in Medicare Plus Blue PPO or Prescription Blue PDP during specific times of the year. To learn more about enrollment periods, contact Member Services.

BCN Advantage HMO-POS

BCN Advantage HMO-POS is available in these counties: Allegan, Barry, Bay, Calhoun, Clare, Clinton, Crawford, Eaton, Genesee, Gladwin, Grand Traverse, Gratiot, Huron, Ingham, Ionia, Isabella, Jackson, Kalamazoo, Kalkaska, Kent, Lapeer, Livingston, Macomb, Mecosta, Midland, Missaukee, Monroe, Montcalm, Muskegon, Newaygo, Oakland, Oceana, Ottawa, Roscommon, Saginaw, St. Clair, Sanilac, Shiawassee, Tuscola, Van Buren, Washtenaw and Wayne. Premiums vary by county. You must continue to pay your Medicare Part B premium.

You must use plan providers except in emergency or urgent care situations or for out-of-area renal dialysis. If you obtain routine care from out-of-network providers, neither Medicare nor BCN Advantage will be responsible for the costs. Out-of-network services authorized by BCN Advantage will be covered. Our point-of-service benefit allows you to get care from providers not in our network under certain conditions. If you're traveling outside of Michigan, you're covered under our point-of-service BlueCard benefit and can access out-of-network doctors, specialists or hospitals that participate with Blues plans. You may receive most plan-covered services at in-network out-of-pocket cost sharing. You may need to pay higher cost-sharing for routine care from non-network providers.

If you are enrolled in BCN Advantage ClassicSM or PrestigeSM plans, you must use a network pharmacy to access your prescription drug benefit, except under non-routine circumstances when you cannot reasonably use a network pharmacy. Our pharmacy network includes the majority of chain pharmacies, mail order through Medco Pharmacy® (now a part of the Express Scripts family of pharmacies) or Walgreens, as well as long-term care and home infusion pharmacies. For additional information on network pharmacies, call Customer Service at 1-800-450-3680, 8 a.m. to 8 p.m., seven days a week. TTY users call 711. You may also write to: BCN Advantage, 2311 Green Road, Ann Arbor, MI 48105.

BCN Advantage HMO Focus

BCN Advantage HMO Focus is available only to residents of Wayne County. You must use BCN Advantage Focus plan providers except in emergency or urgent care situations or for out-of-area renal dialysis. If you obtain routine care from out-of-network providers, neither Medicare nor BCN Advantage will be responsible for the costs. You must continue to pay your Medicare Part B premium. The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the plan. Limitations, copayments and restrictions may apply. Medicare beneficiaries may also enroll in BCN Advantage through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov. BCN Advantage's contract with CMS is renewed annually and the availability of coverage beyond the end of the contract year is not guaranteed. Benefits, formulary, pharmacy, network, premium and/or coinsurance may change on Jan. 1 of each year.

BCN Advantage HMO Focus plan members must use a network pharmacy to access their prescription drug benefit, except under non-routine circumstances when they cannot reasonably use a network pharmacy. Our pharmacy network includes the majority of chain pharmacies, mail order through Medco Pharmacy® (now a part of the Express Scripts family of pharmacies) or Walgreens, as well as long-term care and home infusion pharmacies. For more information call the Customer Service number on the back of your ID card from 8 a.m. to 8 p.m., Monday through Friday, with weekend hours October 1 through February 14. TTY users should call 711. Certain services are available 24/7 through our automated telephone response system. You may also write to: BCN Advantage, 2311 Green Road, Ann Arbor, MI 48105.

The BCN Advantage benefit information provided on this website is not complete. Additional information should be requested before making a decision about your coverage. For full information on BCN Advantage benefits, current members should call our Customer Service department at 1-800-450-3680, from 8 a.m. to 8 p.m., seven days a week. TTY users call 711. Prospective members should call 1-877-469-2583. TTY users call 711. Hours are: 8 a.m. to 9 p.m. Eastern time, Monday through Friday, Feb. 15 through Sept. 30; 8 a.m. to 9 p.m. Eastern time, seven days a week, Oct. 1 to Feb. 14.

Benefits, formulary, pharmacy, network, premium and/or coinsurance may change on Jan. 1 of each year. Contact BCN Advantage for details.

If you decide to have your BCN Advantage premium withheld from your Social Security check or deducted from your checking or savings account, it may take up to three months for the automatic deduction to begin. If your premium amount is currently withheld from your Social Security check or deducted from your checking or savings account and you wish to receive a monthly bill instead, the change may also take up to three months to become effective. During this time, you will be responsible for paying your premium. Medicare beneficiaries may enroll in BCN Advantage through the Centers for Medicare & Medicaid Services Online Enrollment Center, located at medicare.gov. For more information, contact BCN Advantage at 1-877-469-2583. TTY users call 711. Hours are: 8 a.m. to 9 p.m. Eastern time, Monday through Friday, Feb. 15 through Sept. 30; 8 a.m. to 9 p.m. Eastern time, seven days a week, Oct. 1 to Feb 14.

Legacy Medigap

Legacy Medigap offers access to any hospital, doctor or other health care provider in the U.S. or its territories that accepts Medicare assignment. The plan does not require members to use a specified provider network. Legacy Medigap is a Medigap health insurance policy administered by Blue Cross Blue Shield of Michigan. Neither Blue Cross Blue Shield of Michigan nor agents authorized to sell Blue Cross Blue Shield of Michigan policies are connected with Medicare.