If you need to change or cancel your Blue Cross^® Medicare Supplement plan, we can help you understand how to do that. 

Switching to a different Medicare supplement plan

You can switch to a different Medicare supplement plan at any time with a new application, which can be submitted online, by calling 1-888-563-3307 or by mailing a paper application (PDF).

You may have originally qualified for a guaranteed issue right, but that changes when you switch to a new plan. We may consider your health status, including your age, gender, health history, tobacco or nicotine use, to determine your monthly premium for your new plan.

Canceling your Medicare supplement plan

If you let us know you don't want to keep your Medicare supplement plan within 30 days of your coverage start date, send us your Blue Cross member ID card and:

• We'll return any payments you made, minus the reasonable cost of health services your plan paid.
• You'll be responsible for your share of Medicare costs.

If you want to cancel your plan after 30 days, we ask for a 30-day notice in writing at: 

Blue Cross Blue Shield of Michigan 
P.O. Box 44407
Detroit, MI 48244-0407

Or send us a fax at:

1-866-392-7528

If you have questions about the process, you can call us at:

1-888-216-4858
8 a.m. to 5:30 p.m. ET
Monday through Friday

TTY users call 711

Changing from a Medicare Advantage plan to a Medicare supplement plan

You'll need to cancel your Medicare Advantage plan first. You can only do this during:

• The annual enrollment period from Oct. 15 to Dec. 7
• The open enrollment period from Jan. 1 to March 31
• Certain life changes; for example, you move outside your Medicare Advantage plan's service area
  

To get started, call the number on the back of your Medicare Advantage member ID card. They’ll tell you the steps to take and when, so you don’t go without coverage between plans.

Canceling your MyBlue Medigap plan

Keep in mind that, if you decide to cancel your MyBlue^SM Medigap plan, we no longer offer it, so you can't reenroll.

You can call us at:

1-800-662-6667 
8 a.m. to 5:30 p.m. ET
Monday through Friday

TTY users call 711

Or write us at:

Mail Code C300
Blue Care Network of Michigan
P.O. Box 5043
Southfield, MI 48086-9929