Questions, Complaints and Grievances
As a Medicare customer, you have certain rights. These include things like the right to health privacy and the right to get timely information about your plan. If you think we’ve violated one of these rights, you can file a complaint or grievance. This section will tell you more about that, plus what to do if you think you’ve come across Medicare fraud.
Frequently asked questions
- What are my rights as a Medicare customer?
Whether you're a Medicare member or customer, there are certain rules that your insurance companies need to follow. Learn more about them here.
- How can I file a complaint, grievance or appeal?
Do you have an issue with your Medicare coverage? Find out how to let us know.
- What if I suspect Medicare fraud?
Learn who to contact if you think you've witnessed illegal practices.