Depression management program

Depression is a common medical condition. The good news is it's treatable. If you're struggling with feelings of sadness, stress or fatigue that won't go away, help is available. By working with you and your care provider, our behavioral health case managers can offer the support and follow-up care you need.

Managing depression

The first part of treating your depression is acknowledging that you have it. Want to take the patient health questionnaire online? Go to the Staying Healthy section and click Depression Screening.

Need to talk to someone?

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Call a behavioral or mental health case manager
1-800-482-5982
TTY users call 711
For routine issues: 8 a.m. to 5 p.m. Monday through Friday
For emergencies: 24 hours a day, seven days a week

 

If you're looking for a behavioral or mental health care professional, call the number on the back of your ID card and we’ll help. You can also look online with our Find a Doctor tool.

You don't need a referral from your primary care physician to see a behavioral or mental health care professional.

Have questions? Contact us

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To talk with a nurse, call 1-800-392-4247
TTY users call 1-800-257-9980
8:30 a.m. to 5 p.m.
Monday through Friday


Too busy to call now? We'll call back when it's convenient for you. Fill out our nurse callback form.

 

Health checks

If you've been diagnosed with depression, ask your doctor or therapist about these things:

  • Monitoring your moods
  • How often to visit your doctor
  • What to do if your symptoms change
  • Taking medicine for your depression and what to expect (how often, side effects, how quickly your symptoms should improve)

These are general suggestions. Check with your doctor or therapist about your treatment. If you've been hospitalized for depression, follow up with your doctor or therapist within seven days of being released.

Other resources

Member materials

If you're enrolled in our chronic condition management programs, you'll receive a guidebook each year. Here are our latest materials:

Log in to learn more

You can find in-depth information about depression in your online account.

  1. Log in to your account at bcbsm.com.
  2. Click on the Health & Wellness tab at the top of the page to enter the Blue Cross® Health & Wellness website, powered by WebMD®.
  3. Click the Health Information tab.
  4. Click on Conditions.
  5. Click on Depression.
WebMD Health Services is an independent company supporting Blue Cross Blue Shield of Michigan and Blue Care Network by providing health and wellness services.