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I'm confused about Medicare, where can I get help?

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If you’re looking for more information about Medicare, there are lots of places to get help. Here are some options.

Blue Cross Blue Shield of Michigan and Blue Care Network

Considering a Medicare plan from the Blues? Get more information about a specific plan by calling us or visiting our website.


1-888-563-3307
TTY users call 711
Fax: 1-888-458-0716
Monday through Friday, 8 a.m. to 9 p.m.
Additional weekend hours Oct. 1 through Feb. 14
bcbsm.com/medicare


Centers for Medicare & Medicaid Services

Get general Medicare information and compare Medicare plans offered by different companies on the U.S. government’s Centers for Medicare & Medicaid website. Or get your questions answered by calling their toll-free number. 


1-800-633-4227
TTY users call 1-877-486-2048
Seven days a week. 24 hours a day.
medicare.gov


Michigan Department of Health and Human Services

If you qualify for Medicaid, this is a useful resource. Medicaid can help pay Medicare premiums and other costs.


1-517-373-3740
TTY users call 711
Monday through Friday, 8 a.m. to 5 p.m.
michigan.gov


Eldercare Locator

Eldercare Locator links those who need assistance with state and local area agencies on aging and community-based organizations that serve older adults and their caregivers.


1-800-677-1116
TTY users call 711
Monday through Friday, 8 a.m. to 9 p.m.
www.eldercare.gov


Work with an independent agent

Find an agent certified to sell Blues coverage by calling us. An agent can help find plans that best meet your needs.


1-888-563-3307
TTY users call 711
Monday through Friday, 8 a.m. to 9 p.m.
Additional weekend hours Oct. 1 to Feb. 14