Surgery. Serious illness. Conditions that are difficult to manage. We know these are some of the most stressful medical experiences for Blue Care Network members. So we give extra support when you need it the most with our case management and chronic condition management programs. It's all about getting help for getting better.
Blue Cross Blue Shield of Michigan members should check their plan to see if they're eligible for similar services. You can also call the Customer Service number on the back of your enrollee ID card for help.
Our chronic condition management programs
Blue Care Network offers chronic condition management programs for illnesses that can be challenging to deal with. If you're a Blue Care Network member, you can enroll in these programs. But anyone is welcome to read through the information for helpful tips and advice.
Have questions about a chronic condition? Use our nurse callback form and we'll contact you with more information.
More help for our members
If you're hospitalized
If you're admitted to the hospital, a nurse will follow your hospital stay and assist in coordinating care after you're discharged.
Tobacco Cessation Coaching, powered by WebMD®
Our Tobacco Cessation Coaching program has a proven track record of helping members give up tobacco for good. It's designed for people who are ready to set a quit date within the next 30 days.
This telephone-based program is available at no extra cost to any Blue Care Network member. It includes five calls from a health coach over a 12-week period and unlimited access to call your health coach anytime if you need additional support.
Call Tobacco Cessation Coaching at 1-855-326-5102 for more information.
Stroke and heart attack prevention
We contact members who’ve had heart attacks to inform them of the importance of beta-blocker treatments.
WebMD Health Services is an independent company supporting Blue Cross Blue Shield of Michigan and Blue Care Network by providing health and wellness services.