Want to talk to us in person or speak to an agent? Visit one of our 11 walk-in centers to get the help you need. You can also pay your bill at any of these locations.
We accept payments (personal, business or cashier’s checks, credit cards or money orders) at every location. If you would like to pay cash, visit our Health One Credit Union location in Detroit's Bricktown or any MoneyGram location in the country.
Have questions about Medicare? Medicare representatives are available from 9 a.m. to 4:30 p.m. weekdays (Monday, Wednesday and Friday only in Detroit).
Just enter your ZIP code below to get started. If you have a question about a walk-in center, call the phone number on the back of your Blues ID card.
During open enrollment, our walk-in centers will have extended hours.
From Nov. 17, 2014, through Feb. 27, 2015, our walk-in centers will be open Monday through Friday 8:30 a.m. to 6 p.m.
All walk-in centers, except Ann Arbor, will be open the following Saturdays and holidays:
Saturday, Nov. 22, 2014, 9 a.m. to 1 p.m.
Friday, Nov. 28, 2014, 9 a.m. to 1 p.m.
Saturday, Nov. 29, 2014, 9 a.m. to 1 p.m.
Saturday, Dec. 13, 2014, 9 a.m. to 1 p.m.
Saturday, Dec. 20, 2014, 9 a.m. to 1 p.m.
Wednesday, Dec. 24, 2014, 9 a.m. to 1 p.m.
Friday, Dec. 26, 2014, 8:30 a.m. to 5 p.m.
Saturday, Dec. 27, 2014, 9 a.m. to 1 p.m.