How can I change the address or name on my policy?
Who is this for?
If you have an individual health plan or an employer-sponsored health plan, this information will show you how to change your name or address with us.
The way to change your name or address on your plan depends on what type of plan you have.
Individual health plan members
If you have an individual health plan, meaning the coverage you buy directly from us, check your member ID card to find out who to call.
- If your enrollee ID starts with XYE, JXI, or XYW, you'll need to make changes on the healthcare.gov website or call 1-800-318-2596.
- If your enrollee ID starts with XYB, XYH, XYQ or XYG, you'll need to contact your agent or call the number on your member ID card.
Employer-sponsored health plan members
If you are enrolled in an employer-sponsored health plan, meaning the coverage you receive through your employer, fill out the Change of Status form.