Browse by Topic

Browse by Plan Type

Other Help

Not finding what you need in this section for members and insurance shoppers? Check out our other help sections below.

Already a member? Here's what you need to know.

We've made our site easier to use, so members like you can have a better experience managing your health care online. 

Once you log in to your account at bcbsm.com, you'll find a personal snapshot of useful plan information.

You'll enjoy quick access to claims, benefits and more. This important information can help you make better health care decisions.

Register Now

What you can do with your account

Here are just a few of the things you can do with your account at bcbsm.com:

  • Keep track of your deductibles, maximums and copays
  • Look up your coverage for specific health care services
  • View your claims history
  • Pay your premium online if you have individual coverage
  • Change your primary care physician
  • Take your health assessment
  • Manage your health spending account if you have one

Even better, nearly everything you can do on the website you can do on your smartphone or tablet.

Don’t have an account with us yet? It only takes a few minutes to register.

Register Now

Need to make changes to your plan?

If you've had certain life events you may be able to make changes to your current individual or family plan. Learn what life events qualify to make changes.

What happened to Member Secured Services?

You might have noticed that when we redesigned your account, we also renamed it. Or rather, we removed the name "Member Secured Services". We're working to make health insurance clear and simple for you, the customer. You'll still have everything you need to manage your health plan online, but it's no longer a separate destination. It's just your account at bcbsm.com.

Was this content helpful?

Rate it

Submit >

Are you a Blues Medicare member?

If you're a member of one of our Medicare plans, we've gathered everything you need in one place. To get started, go to our Medicare site.

Visit our Medicare Site

Need help?

We’re here for you. Our Help Center is full of frequently asked questions on topics like these:

©1996-2014 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

State and Federal Privacy laws prohibit unauthorized access to Member's private information. Individuals attempting unauthorized access will be prosecuted.

Site Map  |  Feedback  |  Important Legal and Privacy Information

Explanation of Level A Conformance
Better Business Bureau Online Seal of Reliability