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How can I check the status of my Master Medical claim?

Who is this for?

Michigan Health Insurance - Customer Service - How can I check the status of my Master Medical claim?

If you have a plan through your employer that includes Master Medical and you've submitted a claim, this will tell you how to check the status.

You can use our online inquiry form to check the status of your Master Medical claim. You'll be able to submit one question for each inquiry. Once you've completed an inquiry, you'll receive instructions on how to submit additional Master Medical-related questions. You'll only have to enter your subscriber information once.

What you'll need to submit an inquiry

  • Blue Cross Blue Shield of Michigan enrollee ID Card
  • Explanation of Benefits statement

If this inquiry concerns a spouse or other covered dependent, you'll also need:

  • The name of the patient
  • Their birth date
  • Claim number
  • Date and type of service
  • Original charge
  • The name of doctor or facility
  • Contract number for other medical coverage (if applicable)

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