If your Blue Cross or Blue Care Network ID starts with XYE, XYW, JXB or JXI
Our insurance experts can guide you through the process of changing your plan on healthcare.gov.
- Call a health plan advisor at 1-855-237-3501.
- Connect with an agent.
If your Blue Cross or Blue Care Network ID starts with XYB, XYG, XYH or JXC
Call the number on the back of your ID card or contact your agent to get help changing your plan.