Federal process

If you are enrolled for coverage through a self-funded ERISA group, you are eligible for under the federal process. You have 180 days from the receipt of our notice denying or reducing payment on your claim to file an appeal with Blue Cross Blue Shield of Michigan.



Privacy issues: To report a concern or if you think your protected health information has been compromised, please call 1-800-482-3787 or email privacy@bcbsm.com. Don't include any protected health information in your email. 

Other issues: For customer service, call the number on the back of your member ID card or 1-313-225-9000.