We make sure that members have access to care within a reasonable distance to their home. We use standards that include the ratio of members to providers, and travel time or distance.
For example, at least 90 percent of all Blue Care Network members need to have access to at least two primary care physicians and one hospital within 10 miles if they live in an urban or suburban area and within 35 miles if they live in a rural area.
We regularly monitor access to primary care physicians, specialists, ancillary providers and facilities. If necessary, additional providers that meet our credentialing and network requirements may be added. This is how we make sure members have proper access to care.