Code of Business Conduct

Blue Cross Blue Shield of Michigan is committed to conducting its business with integrity and in accordance with all applicable laws.

Our Code of Business Conduct lists the rules and standards that govern us as a business.

Our Ethics and Compliance Program reflects values shared by Blue Cross employees, and our Code of Business Conduct provides the foundation for this program. The Code sets standards for ethical business practices for all of our employees, board members and business partners. It is part of our way of life at Blue Cross Blue Shield of Michigan.

Individuals and organizations conducting business with BCBSM or acting on the company's behalf must abide by the Code of Business Conduct provisions applicable to them. Our employees are introduced to the Code during their orientation and are required to review and acknowledge the Code annually. We strongly encourage contractors, consultants, suppliers, external sales agents, and other individuals conducting business with BCBSM to review the Code annually, as well.

BCBSM Code of Business Conduct (PDF)

Questions?

Privacy issues: To report a concern or if you think your protected health information has been compromised, please call us at 1-800-552-8278 or email us. Don't include any protected health information in your email. 

Other issues: For customer service, call the number on the back of your member ID card.