Code of Business Conduct

What is this about?

Our Code of Business Conduct lists the rules and standards that govern us as a business.

Blue Cross Blue Shield of Michigan is committed to conducting its business with integrity and in accordance with all applicable laws.

Our Ethics and Compliance Program reflects values shared by BCBSM employees, and our Code of Business Conduct provides the foundation for this program. The Code sets standards for ethical business practices for all of our employees, board members, and business partners. It is part of our way of life at BCBSM.

Individuals and organizations conducting business with BCBSM or acting on the company's behalf must abide by the Code of Business Conduct provisions applicable to them. Our employees are introduced to the Code during their orientation and are required to review and acknowledge the Code annually. We strongly encourage contractors, consultants, suppliers, external sales agents, and other individuals conducting business with BCBSM to review the Code annually, as well.

BCBSM Code of Business Conduct (PDF)

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Questions?

Privacy issues: To report a concern or if you think your protected health information has been compromised, please call 1-800-482-3787 or email privacy@bcbsm.com. Don't include any protected health information in your email. 

Other issues: For customer service, call the number on the back of your member ID card or 1-313-225-9000.

©1996-2016 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

State and Federal Privacy laws prohibit unauthorized access to Member's private information. Individuals attempting unauthorized access will be prosecuted.

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