How to learn about electronic enrollment

Who is this for?

If you’re an employer or a third party administrator responsible for managing electronic health care enrollment, this will help you find more information about setting up and testing your enrollment program.

In order to enroll employees in your health care plan, you need to send us a lot of their personal information. We save money and paper by doing this electronically. 

To make sure your employees’ information is kept private, you need to build these enrollment files according to a standard called the ANSI ASC X12 834.

What is the ANSI ASC X12 834 used for?

Any time you need to add, update or remove employees from your plan, you’ll submit that information to us electronically. You need to follow certain rules for doing that. That’s what the ANSI ASC X12 834 is for.

Getting started

Setting up an electronic enrollment program can be complicated. Please contact your Blue Cross Blue Shield of Michigan or Blue Care Network group representative for help.

Electronic enrollment guides

You can purchase a copy of the Health Care Benefits Enrollment and Maintenance Implementation Guide from the Washington Publishing Company website. It will explain what you need to do to create electronic enrollment files using the ANSI ASC X12 834 standard.

Tip: The 834 standard is just for enrollment changes. Other electronic transactions have different standards. Make sure you get the right set of standards for your needs.

We also have companion documents that will help you use the guide. They include specific data elements we need your file to have so we can process it correctly.

Testing your enrollment program

Before you send information, it’s a good idea to test your file to make sure it’s secure and error-free.

Follow the instructions in the Enrollment Testing Overview (PDF) to get your login information and learn how to test.

Visit the Enrollment Testing Login page when you’re ready to start testing.

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