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GM Benefit Support Contacts

Blue Cross Blue Shield of Michigan

Phone:

  • Benefits and claim questions for hospital, surgical, medical, hearing aid services

1-877-832-2829

Mailing address:

UAW Auto Retiree Service Center
P.O. Box 311088
Detroit, MI 48231

National Internet Site

provider.bcbs.com

Retiree Health Care Connect—Hewitt

  • Eligibility, membership, address changes, ID card requests, etc.

1-866-637-7555

GM Benefits and Service Center

  • Address change, pension only

1-800-489-4646

Case Management

1-800-845-5982

ValueOptions—Help Line

  • Precertification — mental health and substance abuse for non-Medicare enrollees only

1-877-228-3912

Precertification Medical and Surgical

  • Non-Medicare enrollees only

1-877-871-3086

Blue Card Access—National Provider Network

  • Information on participating network providers while at home or when traveling

1-800-810-2583

Durable Medical Equipment, Prosthetics and Orthotics

Phone:

1-888-722-0322

Mailing address:

Home Medical Equipment National Network
P.O. Box 81520
Rochester, MI 48308

Mail Order Diabetic and Ostomy Suppliers

Binson's Hospital Supplies:

1-888-246-7667

Wright & Filipis:

1-800-343-4944

Pharmacy

Express Scripts® (formerly Medco)

  • Mail order pharmacy and online prescription drug information resource

1-866-662-0274

Medicare

1-800-633-4227

©1996-2014 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

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