Contact Us

Do you have questions about your MPSERS coverage? Find your topic below to learn who you should contact for answers.

TTY users can reach any number here by dialing 711. 

General questions

Blue Preferred® PPO Send mail:
MPSERS — Mail Code X521
Blue Cross Blue Shield of Michigan
600 E. Lafayette Blvd.
Detroit, MI 48226-2998
Call 1-800-422-9146

8:30 a.m. to 5 p.m. 
Monday through Friday

Medicare On the web:
medicare.gov
Call 1-800-MEDICARE (633-4227)
BCN Advantage℠ HMO-POS
Call 1-866-966-2583
BlueCard®  PPO providers
(outside Michigan)

Call 1-800-810-BLUE (2583)
Blue Care Network HMO Call 1-800-662-6667

8 a.m. to 5:30 p.m.
Monday through Friday
Prescription drugs    
Catamaran™ (formerly Catalyst Rx®) On the web:
mycatamaranrx.com
Medicare members:  Call 1-855-577-6517
Non-Medicare members: Call 1‑866‑288‑5209

24 hours per day, seven days per week
Express Scripts® (90-day supplies) On the web:
express-scripts.com
Call 1-800-711-3783

24 hours per day, seven days per week
Dental and vision

Delta Dental® Plan of Michigan On the web:
deltadentalmi.com
Call 1-800-345-8756

8:30 a.m. to 8 p.m. 
Monday through Friday
VSP® On the web:
vsp.com

Call 1‑877‑478‑7558

8 a.m. to 11 p.m.
Monday through Friday
10 a.m. to 11 p.m. Saturday
10 a.m. to 10 p.m. Sunday

Medical equipment and supplies

Wright & Filippis On the web:
firsttoserve.com
Call 1-800-321-8074

24 hours per day, seven days per week

Outside of Michigan, call the Customer Service number on the back of your Blues ID card.
Retiree services

Office of Retirement Services On the web:
michigan.gov/orsschools
miAccount Message Board

Send mail:
Office of Retirement Services
PO Box 30171
Lansing, MI 48909-7671
In Lansing area:
Call 517-322-5103
8:30 a.m. to 5 p.m.
Monday through Friday

From outside the Lansing area:
Call 1-800-381-5111
8:30 a.m. to 5 p.m. 
Monday through Friday

Fax: 1-517-322-1116

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