Contact Us

For general questions about your Blues coverage, find out who you should contact below. For information about your prescription, dental or vision coverage, visit the Office of Retirement Services.

TTY users can reach any number here by dialing 711. 

General questions

Blue Preferred® PPO Send mail:
MPSERS — Mail Code X521
Blue Cross Blue Shield of Michigan
600 E. Lafayette Blvd.
Detroit, MI 48226-2998
Call 1-800-422-9146

8:30 a.m. to 5 p.m. 
Monday through Friday

Medicare On the web:
Call 1-800-MEDICARE (633-4227)
BCN Advantage℠ HMO-POS
Call 1-866-966-2583
BlueCard®  PPO providers
(outside Michigan)

Call 1-800-810-BLUE (2583)
Blue Care Network HMO Call 1-800-662-6667

8 a.m. to 5:30 p.m.
Monday through Friday

©1996-2016 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

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