Blue Cross Blue Shield of Michigan honored with Plan of Excellence designation for Federal Employee Program administration

Michigan Blues recognized for excellent service for third straight year

August 12, 2009

DETROIT - For the third straight year, Blue Cross Blue Shield of Michigan has received the Federal Employee Program Plan of Excellence designation from the Blue Cross and Blue Shield Association. Only a small number of Blues plans have ever been able to achieve this recognition for three consecutive years.

The national designation recognizes the Michigan Blues' outstanding performance in the timeliness and accuracy of their customer service and claims processing, member satisfaction, and benefit and administrative cost-containment strategies for 84,000 federal government employees and their dependents in Michigan.

The award recognizes the dedication and commitment provided by Blue Cross Blue Shield of Michigan employees.

The Michigan Blues' Federal Employee Program administers the Blue Cross and Blue Shield Association's benefit plan to U.S. federal employees in Michigan.

Blue Cross Blue Shield of Michigan, a nonprofit organization, provides and administers health benefits to 4.7 million members residing in Michigan in addition to members of Michigan-headquartered groups who reside outside the state. The company offers a broad variety of plans including: Traditional Blue Cross Blue Shield; Blue Preferred®, Community Blue℠ and Healthy Blue Incentives℠ PPOs; Blue Care Network HMO; BCN Healthy Blue Living℠; Flexible Blue℠ plans compatible with health savings accounts; Medicare Advantage; Part D Prescription Drug plans, and MyBlue℠ products in the under-age-65 individual market. BCBSM also offers dental, vision and hearing plans. Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. For more company information, visit bcbsm.com.

©1996-2014 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

State and Federal Privacy laws prohibit unauthorized access to Member's private information. Individuals attempting unauthorized access will be prosecuted.

Site Map  |  Feedback  |  Important Legal and Privacy Information

Explanation of Level A Conformance
Better Business Bureau Online Seal of Reliability