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June 2018

Federal Employee Program uses Teladoc for telehealth services

Telehealth services are available to Federal Employee Program® members for acute conditions, such as sinus problems, rashes, colds or flu. These telehealth services are also available for behavioral health counseling and substance use disorder counseling.

Standard and Basic Option members are responsible for their copayment only when using the FEP preferred telehealth provider, Teladoc®. Members whose primary insurance is Medicare won’t be charged the telehealth copayment. If a member uses a provider other than Teladoc for telehealth services, then the member will pay all charges.

If members need information on how to sign up for telehealth services, they should call Teladoc at 1-855-636-1579 or FEP Customer Service at 1-800-482-3600.

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*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2017 American Medical Association. All rights reserved.
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