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January 2018

Express Scripts retiring faxed prior authorizations

If you’ve been faxing prior authorizations for medications directly to Express Scripts, we want to let you know that Express Scripts is transitioning from faxed to electronic prior authorizations, or ePAs, starting Dec. 31, 2017. As a result of this change, Express Scripts is retiring the current prior authorization fax number, as well as more than 40 other numbers.

There are two ways to start using ePA:

  1. Visit express-scripts.com/pa.**
  2. Contact your electronic health record service to enable ePA in your system.

If you want to request a prior authorization by phone, call 1-844-600-0779.

This change only affects providers serving members who have pharmacy benefits directly with Express Scripts, such as members of the UAW Retiree Medical Benefits Trust, or URMBT. There’s no change to the Blue Cross Blue Shield of Michigan prior authorization process for medications for patients who have Blue Cross pharmacy benefits. (Patients with these benefits have an Rx logo at the bottom right corner of their Blue Cross card.)

To see the full list of fax numbers that are being retired — or for additional details — visit express-scripts.com/pa.**

**Blue Cross Blue Shield of Michigan doesn’t own or control this website.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2017 American Medical Association. All rights reserved.
Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and
independent licensees of the Blue Cross and Blue Shield Association.