Coordinated Care Advocate

The Coordinated Care Advocate offering builds upon Coordinated Care Core and Coordinated Care Enhanced. It is designed for employers seeking the ability to provide their employees broader access to clinical support and greater engagement in care management. Advocate includes deeper coordination with care management, access to digital Blue Cross clinical resources, clinical engagement guarantees and access to Care Advocates.

The Advocate offering includes access to Care Advocates who provide all of your employees clinical guidance and episodic support. Think of the Care Advocate as the nurse in your family that you can turn to with questions like, “I left the ER with a recommendation to see a specialist. How do I find one?” or “What prep work can I expect to do before my surgery?” With the support of Nurse Care Managers and Care Advocates, your employees will be more confident in their ability to find the care that’s right for them and their plan.

Here's what you can expect with Advocate:

• Increased number of employees in care management
• Clinical needs of all employees met with access to clinical support and guidance
• Potential to close more care gaps leading to a healthier employee population
• Discharge support for acute admissions
• Customized Blue Cross Virtual Well-Being presentations that address lifestyle behaviors
• Engagement data integration with non-Blue Cross vendors