Popular Help Topics
Looking for help navigating through HIPAA compliance regulations? Want to know how health care reform will affect you? You've come to the right place.
We value our agents who work hard to deliver quality and affordable health care to our Michigan communities every day. That is why we've built this Help Center with you in mind.
We answer your questions from HIPAA compliance to navigating health care reform to the claims and appeals process.
If you have any questions about what you see here, please let us know right away.
Frequently Asked Questions
- How do I find information on Medicare Enrollment?
Blue Cross Blue Shield of Michigan and Blue Care Network agents learn how to enroll Medicare-eligible individuals in our suite of products.
- HIPAA FAQ
Learn more about HIPAA including compliance, the privacy rule, security standards, and your role in protecting your clients' personal health information.
- Health Care Reform FAQ
Agents can find answers to their important health care reform questions.
- Department of Labor FAQ
Find important Department of Labor information on the Employee Retirement Income Security Act (ERISA) including the claims and appeals process and timelines.
- Medicare Retiree Drug Subsidy FAQ
If you are receiving the Medicare Retiree Drug Subsidy or would like to, read more about this program.
Plan Documents and Forms
- Medicare Part D Prescription Drug Coverage
Learn about Medicare Part D prescription drug coverage and how to find out if the prescription plans you offer meet creditable coverage standards established by CMS.