Write to Us
Our goal is to provide you with excellent service. When you write to our Customer Service Center, please provide the following information:
- Your contract number as shown on your ID card
- Your daytime phone number, including your area code
- Patient's name and name of health care provider
- Date that the service in question was performed
Always keep copies of bills, forms, letters, or receipts you send us. Never send us the original because we are unable to return them.
National Group members:
Federal Employee Program members:
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Michigan State University members:
Direct Billed members:
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Members living in the 248, 313, 586, 734 or 810 area code:
Blue Cross Blue Shield of Michigan
P.O. Box 2888
Detroit, Michigan 48231
Members living in the 517 or 989 area code:
Blue Cross Blue Shield of Michigan
P.O. Box 80200
Lansing, MI 48908-0200
Members living in the 231, 269 or 616 area code:
Blue Cross Blue Shield of Michigan
P.O. Box 230495
Grand Rapids, Michigan 49523-0495
Members living in the 909 area code:
Blue Cross Blue Shield of Michigan
415 S. McClellan
Marquette, Michigan 49855
Blue Choice® Point of Service members:
In West Michigan:
Blue Cross Blue Shield of Michigan
P.O. Box 230495
Grand Rapids, MI 49523-0525
Outside of West Michigan:
Blue Cross Blue Shield of Michigan
P.O. Box 341
Detroit, MI 48231-0341
