Walk-In Customer Service
Customer service representatives are available weekdays. Select a city to find an address and map of each site location:
Note: Bill payments are accepted at the credit unions at the Detroit and Southfield locations between the hours of 9 a.m. and 4 p.m. We accept cash or personal, business and cashier's checks. Credit card payments are accepted until 3 p.m. at these two locations only. Bill payments in the form of personal, business and cashier's checks only are accepted at the Grand Rapids, Flint, Holland, Marquette, Portage, Traverse City, Utica and Lansing locations between the hours of 9 a.m. and 5 p.m.
